Q:
Where do I
file bug reports?
(added Feb/02/2005)
Q:
It doesn't
scan for Cookies.
(added Feb/02/2005)
Q:
The pop-up opens and
closes too fast to see it!
(added Feb/02/2005)
Q: I have a problem (or
get an error message) using: Windows Firewall; Other networking software;
Networking in general (can't obtain an IP address), 404 error pages in Internet
Explorer when I know the page is there.
(added Feb/01/2005)
Q:
How do I start a scan from a command line prompt?
(added Feb/01/2005)
Q:
How do I scan multiple drives? (How do I scan other than the drive Windows is
installed on?)
(added Feb/01/2005)
Q:
Should I do anything different, since this
is beta (unfinished, but usable for testing purposes) software?
Q:
How do I save the new signatures (updates)
to CD?
Q:
No matter what I do, it wont remove (insert
name of spyware). How do I get it to?
Q:
Where do I file bug reports?
(added Feb/02/2005)
A: Send them to
this newsgroup. Please title the message so it
is obvious that it is a bug, error, or false positive.
Not wanted, at this stage of the beta, are spelling and other grammatical
errors.
Answer credited to
Mark L. Ferguson.
Amended by
Steven Fredette.
Back
Q: It
doesn't scan for Cookies.
(added Feb/02/2005)
A: The next beta release will do that.
Answer credited to
Mark L. Ferguson.
Back
Q: The pop-up open and
closes too fast to see it!
(added Feb/02/2005)
A: Microsoft is aware of all of this. This is due to
your task bar not being on the bottom of your screen.
Answer credited to numerous.
Back
Q: I have a problem (or
get an error message) using: Windows Firewall; Other networking software;
Networking in general (can't obtain an IP address), 404 error pages in Internet
Explorer when I know the page is there.
(added Feb/01/2005)
A: Microsoft is aware of all of this. See their page
at:
After you run Microsoft Windows AntiSpyware (Beta), you have network-related
problems, or you receive an error message.
Answer credited to Bill Sanderson.
Back
Q:
How do I start a scan from a command line prompt?
(added Feb/01/2005)
A: Command line arguments for main executable:
*.exe -scan -schedule -withui -withresultsui (not
fully verified; scan appears to work).
Answer credited to Bill Sanderson.
Back
Q:
How do I scan multiple drives? (How do I scan other than the drive Windows is
installed on?)
(added Feb/01/2005)
A: Open up the application | click spyware scan
| click scan options |
under run scan now, click "Full system scan" | Then
click "Scan driver/folders" | to the right of
that is a folder with blue "dots"
next to it, click those dots. This will open a map of your connected hard drives, select which drives you
want scanned, click "Ok", then run the scan.
[Screen
Shot]
Answer credited to Steve Dodson [MSFT].
Amended by
Steven Fredette.
Back
Q: Should I do anything different, since this
is beta (unfinished, but usable for testing purposes) software?
A: You should take your XP Home CD
(those with XP Pro already have this) and install
the system backup utility from it, and back up your
system, before you install this. Do not rely on
"restore points" if you
are going to test beta software.
See:
http://support.microsoft.com/kb/302894 and
http://support.microsoft.com/kb/302700 for more info.
Answer credited to
Steven Fredette.
Back
Q: How do I save the new signatures (updates)
to CD?
A: You can't, but if you go to the
Microsoft Windows
AntiSpyware (Beta) Home page and follow the "Try it now. Click
Here" link. The download has the latest signatures.
Answer credited to Bill Sanderson.
Back
Q: No matter what I do, it wont remove (insert
name of spyware). How do I get it to?
A: Try running a full system scan at least two times in Safe
Mode.
Answer credited to
Andre Da Costa.
Back
